Support
Get help with Turing. Find answers, report issues, or reach out directly.
Getting Started
Download Turing from the App Store or Google Play. The app guides you through your first circuit in under two minutes. No account or sign-up required.
Supported Platforms
Turing is available on iOS (iPhone and iPad) and Android. All features work fully offline – no internet connection needed after download.
My Progress Disappeared
Your progress is stored locally on your device. If you reinstalled the app or switched devices, local data may not carry over. On iOS, enabling iCloud sync in Settings backs up your progress automatically.
The App Won’t Load
Try force-closing and reopening the app. If the problem persists, make sure you’re running the latest version from the App Store or Google Play. Restarting your device can also help.
Feature Requests
We’d love to hear your ideas. Send feature requests or suggestions to the email below. We read every message.
Contact Us
For bug reports, questions, or feedback:
nextlab@agent.qq.com